Max VIP Terms & Conditions

 Max VIP

  • Points can be earned through purchases instore and online
  • We regret that we are unable to replace lost or stolen vouchers
  • VIP vouchers cannot be used by another customer
  • VIP vouchers are redeemable for goods online or at any Max store
  • Only one VIP reward voucher can be redeemed in any given purchase
  • Vouchers cannot be used as a deposit or payment method on any Max Laybys
  • Vouchers cannot be used in conjunction with some store offers or promotions
  • Vouchers cannot be used to purchase max gift vouchers or gift cards
  • Vouchers can only be redeemed on purchase of goods $50 or more. No change will be given on purchases less than this
  • If a VIP account has no purchases loaded within any given year (Jul 1st – Jun 30th) Max reserves the right to remove customer from the VIP database. Customer’s VIP status can be renewed upon next purchase.
  • VIP’s must identify themselves as a VIP when making a purchase. Points cannot be added to your account at a later date.
  • Earned points will be deducted from your VIP Account for products returned
  • Points return to zero annually June 30th
  • Max reserves the right to alter the VIP rewards program as they see necessary

 

Max VIP Gold

  • All standard VIP T’s & C’s apply except points will not return to zero annually June 30th
  • VIP’s can reach VIP Gold status by accumulating 3000 or more points within a year (Jul 1st – Jun 30th). They will then maintain their VIP Gold status for the following year (Jul 1st – Jun 30th).
  • If a VIP Gold member does not accumulate 3000 or more points within any year (Jul 1st – Jun 30th) their Gold status will not be carried over into the following year
  • Only VIP Gold customers who have provided Max with their full DOB will qualify for a birthday bonus
  • Max reserves the right to alter the VIP Gold rewards program as they see necessary