COVID-19 Update

As Auckland has moved back into level 3 restrictions, all Auckland stores are closed until further notice. All other stores will remain open following Level 2 guidelines.

If you have any queries please don’t hesitate to contact mail@maxshop.com.

Deliveries

We will continue to dispatch online orders however click and collect will be unavailable in our Auckland stores.

You may experience slight delays with the delivery of your order, as no orders are being dispatched from our Auckland stores and potential delays with couriers.

The health of our team, community and those working through this time is of the utmost importance to us. Our dispatch team will be abiding by the required health and safety standards to ensure that all orders are sent to you in the safest way possible. Courier delivery will be contactless from DC right through to drop off.

We are now offering free NZ delivery on all orders $49.99 and over for a limited time.

Click and collect

Available in all stores outside of Auckland.

Please find store phone numbers here

Here’s how it works:

  • Shop online as normal, and select 'click and collect'.
  • Our team will let you know when your order is ready to be collected.
  • Pick up your new pieces in an easy contactless way between store opening hours.
  • Orders will be processed in a safe manner.
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    Returns

    Returns will continue to be processed under Level 3. Please expect potential delays with couriers.

    Hygiene in stores

    Whilst we’re looking forward to seeing you in our stores, the health of our staff and our valued customers is of most importance to us. We’ve put measures in place for social distancing, contact tracing and strict hygiene measures to keep everyone safe whilst you’re shopping with us.

    We ask that if you are feeling unwell and are showing cold and flu symptoms, please remain outside our stores to keep our team and others safe. Alternatively, you can shop online.