MY ACCOUNT

Click LOGIN at the top of the page, and click" Forgot password?”. This will send a link to your registered email address which will allow you to reset your password.
Simply visit My Max where you can update your personal details, delivery addresses, view order history, Max Dollars Programme status information and your wishlist.
We may use the information to process your transactions, administer your account, conduct credit and other checks, or for our own internal purposes (such as risk management, staff training and billing), to help us to develop our website to be more available and user friendly to our customers, and for any other use which you may authorise. In addition, we may use the information to promote and market our products and services, or the products and services of others. However, we will not do this by email or text (except as part of an email which facilitates, completes or confirms a transaction with you) unless we have your express, inferred or deemed consent to do so. These emails and texts will always include an “unsubscribe” facility. Further, if you do not wish to receive them, you can update your records on our website, call us on 0800maxshop or email us at mail@maxshop.com.
We do not sell, trade or rent your personal information to others. However, we do use other companies and individuals to perform services on our behalf, such as delivering packages, sending mail and emails and processing payments. They will have access to your personal information needed to perform these services, but we will not authorise them to use your information for other purposes. We also disclose your information to our business partners, such as financial services or insurance companies, for them to offer products and services to you. This information may include scrambled credit card details, although these will only be used with your consent for any transactions with them. If you do not wish your information to be disclosed, call us on 0800 maxshop or email us at mail@maxshop.com. In addition, we may provide statistics with personal identifiers removed about our customers, readers, sales, traffic patterns and related site functions to reputable third parties.
You may obtain confirmation from us as to whether or not we hold personal information about you. You may also request a copy of the information and/or request that corrections or changes are made to it. Once you join Max online you can make changes to your personal information through the My Max section.